IGI: Your Wax Partner

You can count on our expertise

IGI shares its unique perspective on our industry with our customers.  As one of the world's leading petroleum wax refiners, our team sees the world of wax from end to end.  This vision is part of every customer relationship we have.

If you are calling IGI directly with a sales or technical inquiry instead of using the feedback form, please contact our office using the 1-800 number below.

If you have questions and have purchased product through an IGI distributor, you must contact them first.

The International Group, Inc
50 Salome Dr.
Toronto, ON M1S 2A8

United States mailing address

The International Group, Inc
1007 E. Spring St.
Titusville, PA 16354

Inquiry Form

Last Name*
First Name*

Please complete the feedback form if you have a sales, technical, or other question of IGI. The feedback form is the best way to have your request routed to the appropriate person at IGI who can assist you.

IGI strives for a very fast response time, and in most cases you will get a non-automated, same day response. We attempt to have all requests responded to within 24 hours. The more information you include, the more detailed and accurate response we can provide. it is also very useful to include the amount of product you will require (lbs/month, lbs/yr).

Requests for technical assistance

If you need assistance with an IGI product, we can direct you to the appropriate person and place.

If you acquired your product through an IGI distributor, you MUST place your inquiry for technical assistance through them. Your distributor will coordinate any necessary communication with IGI.

In all cases when you need assistance with an IGI product, you will need to have the lot number of your product handy. The lot number will appear on your C of A and also your packaging material (if applicable), and start with letter.

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