Quality
At IGI Our Customers Define QualityOur customers tell us that they want the right product at the right time, all of the time, and IGI is committed to supplying it. From our exceptional R&D facilities, experienced Sales and Customer Service Group, advanced manufacturing facilities and dedicated logistics, IGI has the ability to deliver on its promises.
ISO 9001:2000 The New Standard of Performance
IGI's ISO 9001:2000 registered Quality Assurance system is based upon- Setting aggressive service and product objectives, and continually renewing them through our customers' voices
- Measuring and monitoring these objectives (including third party audits) to ensure that they are met
- Maintaining formal, accurate, controlled processes to ensure that our quality commitment is delivered.
IGI Quality Policy
IGI's goal is to be the preferred supplier in the markets served by maximizing customer satisfaction through value-added products and services. We will build value by focusing on leadership, teamwork, innovation, technical support and our quality system.
We will achieve our goal through...
- Partnerships with customers and suppliers
- Continuous improvement of products, services and processes
- Training of employees in technical and quality skills
